Refund policy

General Merchandise Returns:

• Customers can choose to return items for any reason within 14 days of receiving them.

• To qualify for a full refund, items must be in their original condition and packaging.

• Customers are responsible for return shipping costs.

Customized Merchandise Returns:

• Refunds for customized items are only available in case of quality issues.

• Requests for refunds on customized items must include proof of the quality issue for verification.

Refund Process:

• Refunds will be processed after the returned items are received and inspected.

• Refunds will be issued via the original payment method.

Contact Us:

• For any refund-related inquiries, please contact our customer service team.

If you need any adjustments or have other questions, feel free to let me know!